/MS After Sales Service

MS After Sales Service

Just because we have delivered your machines, our cooperation need not be over. On the contrary, we offer you the best possible service over the entire machine life cycle. That is why qualified, reliable and effective after sales support is so important to us, because we know that professional service forms the basis for a lasting partnership.

Our original spare parts undergo extensive quality tests. This is how we guarantee the optimal operation, reliability and running time of our machines and thus make your production processes safer and more flexible.

Moreover, our highly qualified service staff are on hand to offer you immediate assistance, including on-site service and emergency interventions, to prevent costly machine downtimes. We are there for you!

SERVICE & MAINTENANCE

  • Quick response times and immediate help from our Service Team
  • Service operations worldwide
  • Personal, solution-oriented support and individual advice
  • Online fault diagnosis and assistance
  • Training for your employees (m/f/x)
  • Maintenance contracts, including Smart Maintenance
  • Refurbishment and retrofitting
  • Hotline

SPARE PARTS PROCUREMENT

  • Quick and competent processing of spare parts delivery with short delivery times thanks to optimized warehousing
  • Machine modifications / extensions
  • Original spare parts in manufacturer quality
  • Specially assembled spare parts packages

REPAIRS

  • Temporary replacement and rental equipment during repair work

Service contact

Servo presses

Service and troubleshooting
Service hotline: +49(0) 7424 701-500
Service email: sonxTop-Service@ms-ultrasonic.de

Spare parts orders:
Elke Weisenburger
Phone: +49(0) 7424 701-133
Email: elke.weisenburger@ms-ultrasonic.de

Special purpose machines

Service and troubleshooting
Service hotline: +49(0) 7424 701-500
Service email: service@ms-ultrasonic.de

Spare parts orders
John Kieninger
Phone: +49(0) 7424 701-565
Email: john.kieninger@ms-ultrasonic.de

MS Ultraschall Technologie GmbH

Karlstraße 8-20
78549 Spaichingen
Germany
Phone +49 7424-701-0